Terms of Service

Last Updated: May 3, 2026

Welcome to SplitLocal. These Terms of Service ("Terms") govern your use of the SplitLocal platform ("Platform"), operated by Tricky Treasures LLC, a Delaware limited liability company operating in Florida ("Company," "we," "us," or "our"). By accessing or using the Platform, you agree to be bound by these Terms.

1. Platform Role

SplitLocal is a marketplace platform only. We connect local bulk sellers with buyers but are not a party to any transaction between users. We do not sell, produce, inspect, or guarantee any goods listed on the Platform. All transactions are solely between the buyer and the seller. SplitLocal is not responsible for the quality, safety, legality, or accuracy of any listing.

2. Eligibility

You must be at least 18 years old and capable of entering into a binding agreement to use the Platform. By creating an account, you represent that all information you provide is accurate and complete.

3. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us immediately of any unauthorized use. We reserve the right to suspend or terminate any account at our sole discretion, with or without notice, for any reason including violation of these Terms.

4. Payment Model

SplitLocal uses a hold-then-capture payment model powered by Stripe. When a buyer commits to a deal, their payment method is authorized (held) but not charged until the buyer successfully picks up the order. If the deal does not reach its minimum commitment threshold by the deadline, or the seller cancels, all payment holds are automatically released and no charges are made.

A 10% platform fee is applied to each completed transaction. This fee is deducted from the seller's payout at the time of payment capture.

5. User Responsibilities

Buyers agree to:

  • Only commit to deals they intend to pick up
  • Arrive during the designated pickup window
  • Present their order confirmation (QR code or order number) at pickup
  • Provide accurate account and payment information

Sellers agree to:

  • Provide accurate descriptions and pricing for all listed products
  • Be present and prepared during their designated pickup window
  • Fulfill all committed orders
  • Comply with all applicable local, state, and federal laws
  • Accept the Seller Agreement

6. No-Show and Suspension Policy

Buyers who fail to pick up their orders ("no-shows") are subject to progressive account suspension:

  • 1st offense: 7-day suspension
  • 2nd offense: 30-day suspension
  • 3rd offense: Permanent suspension

Sellers who cancel deals after buyers have committed may face account review and potential restrictions. Repeated cancellations may result in account suspension.

7. Prohibited Activities

You may not use the Platform to list or purchase prohibited items, engage in fraud, impersonate others, interfere with Platform operations, scrape data, or violate any applicable law.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRICKY TREASURES LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).

9. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Platform shall be resolved through binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. Arbitration shall take place in the State of Delaware unless otherwise agreed by the parties.

CLASS ACTION WAIVER: YOU AND TRICKY TREASURES LLC AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

You may opt out of this arbitration provision by sending written notice via our contact form within 30 days of first accepting these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.

12. Indemnification

You agree to indemnify, defend, and hold harmless Tricky Treasures LLC and its affiliates from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your use of the Platform or violation of these Terms.

13. Modifications

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or prominent notice on the Platform. Your continued use of the Platform after changes constitutes acceptance of the revised Terms.

14. Contact

For questions about these Terms, contact us at contact us.

Tricky Treasures LLC
Incorporated in Delaware | Operating in Florida