SplitLocal - Local Bulk Splitting Marketplace

This Privacy Policy describes how Tricky Treasures LLC ("SplitLocal," "we," "us," or "our") collects, uses, and shares information in connection with the SplitLocal platform ("Platform").

1. Information We Collect

Information you provide:

Full name, email address, and phone number
Zip code and approximate location
Payment information (processed and stored by Stripe; we do not store card numbers)
Business name and banking details (for sellers, via Stripe Connect)
Ratings, reviews, and comments you submit
Deal listings and order information

Information collected automatically:

Device information, browser type, and operating system
IP address and approximate geolocation
Usage data (pages visited, features used, timestamps)
Error and performance data (via Sentry)
Cookies and similar technologies

2. How We Use Your Information

To operate and improve the Platform
To process transactions and send order confirmations
To send transactional emails (order updates, pickup reminders, rating requests)
To enforce our Terms of Service and prevent fraud
To calculate and display user ratings and reliability scores
To provide customer support
To comply with legal obligations

3. Third-Party Services

We share information with the following third-party service providers who process data on our behalf:

Stripe — Payment processing, seller payouts, and fraud prevention. Stripe processes and stores payment card data under its own Privacy Policy.
Supabase — Database hosting, user authentication, and file storage.
Resend — Transactional email delivery (order confirmations, rating requests, etc.).
Vercel — Application hosting and content delivery.
Sentry — Error tracking and application performance monitoring.
Google — OAuth authentication (when you sign in with Google).

We do not sell your personal information to third parties. We may share information with law enforcement or government agencies when required by law.

4. Cookies

We use essential cookies to maintain your authentication session and remember your preferences. We do not use advertising or tracking cookies. Third-party services (such as Stripe) may set their own cookies during payment processing.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Transaction records are retained for 7 years for tax and legal compliance purposes. You may request deletion of your account and personal data at any time (see Section 7).

6. Data Security

We implement industry-standard security measures including encrypted data transmission (TLS/SSL), secure authentication, and Row-Level Security on our database. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

All users may:

Access and update your personal information via your account settings
Request a copy of all data we hold about you
Request deletion of your account and personal data
Opt out of non-essential communications

For California residents (CCPA):

Right to know what personal information is collected and how it is used
Right to request deletion of personal information
Right to opt out of the sale of personal information (we do not sell personal data)
Right to non-discrimination for exercising your rights

For EU/EEA residents (GDPR):

Right of access, rectification, and erasure
Right to restrict or object to processing
Right to data portability
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

Our legal basis for processing data is (a) performance of a contract (operating the Platform), (b) legitimate interests (security, fraud prevention), and (c) your consent (where applicable).

8. Children

The Platform is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on the Platform.

10. Contact

For questions, data requests, or concerns about this Privacy Policy, contact us at contact us.

Tricky Treasures LLC
Incorporated in Delaware | Operating in Florida